Throwing away a decade of institutional knowledge

Still mulling over the Block layoffs, and one thing that caught my eye was how many folks who were let go were there for easily 6, 8, even 10 years or more. People who gave literally a decade of their life, jettisoned in an instant.

In addition to the cruelty of it, there’s is NO WAY that you lose that much institutional knowledge and keep rolling along anywhere close to full operational efficiency, maybe not even 50%. There is a 0.0% chance that your fancy AI tools have that kind of context. And they certainly don’t have the collective centuries of technical, product, or design judgement of those people.

Such a failure of leadership and management at every level.